All courses
Patient Safety & Risk
Incident Reporting and Learning: From Event to Improvement
Why most incident systems collect data and produce nothing — and how to fix that.
foundation150 min5 lessons
What you'll learn
- Classify events by reportability and severity grade
- Document a clinical incident factually and without attribution of blame
- Differentiate a near miss from a no-harm event and from a serious incident
- Identify three causes of under-reporting in a described unit
- Recommend a feedback mechanism appropriate to a given department
- Evaluate the quality of a sample incident report
Course content
5 modules · 5 lessons
1. What Reporting Is For
- What Reporting Is ForPreview30m
2. What to Report
- What to Report30m
3. Writing a Usable Report
- Writing a Usable Report30m
4. Triage, Grading and Escalation
- Triage, Grading and Escalation30m
5. Closing the Loop
- Closing the Loop30m