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AIHCM - American Institute of Healthcare Management
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Patient Safety & Risk

Patient Safety Foundations: Systems, Error and Harm Prevention

Why safe people still make unsafe mistakes — and what actually prevents harm.

foundation180 min5 lessons
Patient Safety Foundations: Systems, Error and Harm Prevention

What you'll learn

  • Classify a described incident as active failure, latent condition or both
  • Identify at least four system defences applicable to a given clinical process
  • Differentiate between blame-based and systems-based responses to an incident
  • Apply the hierarchy of intervention effectiveness to a proposed safety fix
  • Describe the conditions that reliably increase error risk on a clinical unit
  • Recommend a proportionate first response to a near miss

Course content

5 modules · 5 lessons

1. Harm in Healthcare: The Scale of the Problem
  • Harm in Healthcare: The Scale of the ProblemPreview36m
2. How Error Happens
  • How Error Happens36m
3. Systems, Not People
  • Systems, Not People36m
4. Defences That Work
  • Defences That Work36m
5. Responding to a Near Miss
  • Responding to a Near Miss36m