Speaking Up for Safety: Psychological Safety and Escalation

What you'll learn

• Apply a graded assertiveness script to a described clinical concern
• Identify the appropriate escalation step when a first attempt is dismissed
• Differentiate psychological safety from politeness or comfort
• Demonstrate a non-defensive response to a challenge from a junior colleague
• Evaluate a team scenario for the presence of speaking-up barriers
• Recommend two leader behaviours that would improve safety voice on a unit

Course content

5 modules · 5 lessons