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AIHCM - American Institute of Healthcare Management
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Leadership, Teams & Communication

Telehealth Consultation Skills

Consulting well through a screen is a distinct clinical skill.

professional150 min5 lessons
Telehealth Consultation Skills

What you'll learn

  • Apply a rapport-building sequence to a described remote consultation
  • Structure a remote consultation for a described presenting problem
  • Identify the assessment limitation in a described remote encounter
  • Recognise the threshold for converting to an in-person assessment
  • Construct appropriate safety netting for a described case
  • Evaluate a described remote setting for privacy and consent risk

Course content

5 modules · 5 lessons

1. What Changes on a Screen
  • What Changes on a ScreenPreview30m
2. Structuring the Consultation
  • Structuring the Consultation30m
3. Remote Assessment and Its Limits
  • Remote Assessment and Its Limits30m
4. Safety Netting and Escalation
  • Safety Netting and Escalation30m
5. Consent, Privacy and Presence
  • Consent, Privacy and Presence30m